virtual grind thoughts from the virtual world


Collecting vShield Manager Logs

I ran in to some issues with the vShield Manager interaction with vCenter Chargeback. In order to troubleshoot, the vShield Manager logs need to be exported via the vShield Manager web interface or CLI.

To get the logs from the web interface, simply log in to the IP address of the web interface, click "Settings & Reports", then click "Audit Logs". Note that you can also download the logs to your local computer by clicking "Configuration", then "Support", then "Initiate". Once initiated, you can download the logs by clicking "Download".

For the CLI, simply log in via the console or ssh and issue a "show tech-support".

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